Industry 4.0 technologies enable automatic adjustment to room temperatures and automatic switching off of lights and TVs when guests leave their rooms. pp 377389. ), Mota Veiga, Pedro, Filipe Ambrsio, and Ral Ribeiro Ferreira. Existing workforces will require retraining. Third, the paper contributes by proposing a future research agenda and directions for further quantitative research. The hospitality industry is one of the most significant drivers of economic growth and socioeconomic advances in both developed and developing countries. In the same way, a learning and innovation-oriented mindset is crucial for the competitiveness of the hotels (Fraj et al., 2015).
The Competitiveness of the Hospitality Industry in the Context of To leverage profits hotels increasingly are forced to evaluate their operational performance.
Competitive Agility: How The Hospitality Industry Can - Entrepreneur These findings should be useful for stakeholders and policymakers in the hospitality industry. Go straight to smart with daily updates on your mobile device, See what's happening this week and the impact on your business. Introduction The global hospitality industry, which includes hotels and other types of accommodations, as well as restaurants, bars, casinos, cruise ships, travel agencies, tour operators, and similar organizations, accounted for roughly $4.5 trillion in consumer spending during 2020 ( Hospitality Global Market Report, 2020 ). March, 2327, Kjellstrom T, Holmer I, Lemke B (2009) Workplace heat stress, health and productivityan increasing challenge for low and middle-income countries during climate change. AI devices send notifications about the cost of the food being thrown away and record daily waste. The hospitality industry needs to understand tourist preferences, behaviors, and locations in order to offer personalized services. The current forecast now predicts annual ADR growth of 2.1%, a RevPAR change of 3.7% and an occupancy level of 63.6% for 2023. At times, international experience is a relevant competitive dimension; at other times, nationality is a relevant competitive dimension. https://doi.org/10.1016/j.apenergy.2011.10.037, Shaikh PH, Nor NBM, Nallagownden P, Elamvazuthi I, Ibrahim T (2014) A review on optimized control systems for building energy and comfort management of smart sustainable buildings. First, implementation of circular Hospitality 4.0 will have a significant effect on increasing energy and water use efficiency and reducing food waste. The fourth industrial revolution is making it hard for humankind to distinguish between what is artificial and what is natural [53]. Use of sensors to monitor HVAC systems saves time and reduces maintenance requirements. Smart hospitality is envisaged as an interoperable and interconnected system enabling information sharing which will provide added value for the entire ecosystem of stakeholders via digital platforms [56, 57]. Available at: https://journals.tdl.org/ertr/index.php/ertr/article/view/525. A recycling shower developed by OrbSys saves 90% on water consumption and 80% on energy compared to a regular shower. Over the past six years, the hospitality industry, worldwide, when factoring in travel and tourism reached total revenues of $7.60 trillion, with a compounded annual growth rate of 8.1%; thus . By using our site, you agree to our collection of information through the use of cookies. Results suggest there will be more than one competitive dimension to distinguish between rivals. PubMedGoogle Scholar.
Africa Hotel Investment Forum (AHIF) Podcast Bench Events - Apple Podcasts AN ANALYSIS AT THE REGIONAL LEVEL IN ROMANIA by Marian Zaharia, Aniela Balacescu & Adrian Nedelcu, Unravelling the complexities of interorganisational relationships within the sports tourism policy arena, Promoting Tourist Destinations: A Film Tourism Model, Tziora, N., Papacharalabous, C. (2014), Hotels Websites Evaluation: the case of Greek city and resort Hotels, Proceedings of the International Conference Entrepreneurship in the Hospitality Industry 2014, pp. Hotels are implementing innovative water-saving devices which allow collection and use of rainwater, separation of gray water for composting toilets, and water recycling. https://doi.org/10.15826/recon.2018.4.3.016, ISEM, GREDEG-CNRS & University Cte dAzur, 24 Avenue desDiables Bleus, 06300, Nice, France, Faculty of Economics, University of Prishtina Hasan Prishtina, Str. Tour Manag.
https://doi.org/10.1016/j.promfg.2017.09.032, Jazdi N (2014) Cyber physical systems in the context of Industry 4.0. To identify rivals in the international hotel industry, current practice is to use price, segment and proximity. The factors. Between 2013 and 2017, the number of hotels in Portugal grown 26.0% (1,039 in 2013 and 1,309 in 2017) and the number of overnight stays increased 52.6% (26,100,320 in 2013 and 39,827,049 in 2017), which contributes to a higher level of competition in this industry. Anyone you share the following link with will be able to read this content: Sorry, a shareable link is not currently available for this article. Along with the overall economy, the global hospitality industry has enjoyed a spurt of massive growth over the last decade since the end of the financial crisis. In Renewable and Sustainable Energy Reviews. We propose five conditions under which Industry 4.0 could help to combat climate change: first, increased use of Industry 4.0 technologies to induce increased energy efficiency and reduction of GHG from the hospitality industry; second, increased use of Industry 4.0 technologies to induce a reduction in water consumption and an increase in water use efficiency; third, increased use of Industry 4.0 technologies to induce a reduction in food waste; fourth, increased use of Industry 4.0 technologies in the hospitality industry to promote circular Hospitality 4.0; and fifth, increased use of Industry 4.0 technologies to reduce transport and travel. https://doi.org/10.1007/s10584-016-1620-6, Gssling S, Hall CM (2006) Uncertainties in predicting tourist flows under scenarios of climate change. Sustain Sci 16:317319. https://doi.org/10.1155/2014/646953, Larsson M (2018) Circular business models: developing a sustainable future. Our paper contributes by analyzing how the application of these technologies in the hospitality industry could result in increased efficiency of use of resources and adoption of environmentally friendly practices. Embedded CPS enable the exchange of data in smart networks [71]. Future research could consider the negative effects of the application of these technologies. IEEE Consumer Electronics Magazine. The proposed model could be employed in future research. https://doi.org/10.1016/j.tourman.2009.07.003, Huang YC, Backman KF, Backman SJ, Chang LL (2016) Exploring the implications of virtual reality technology in tourism marketing: an integrated research framework. The outbreak of Corona virus pandemic in 2019 has further complicated the market dynamics for the medical tourism industry. The aim of this study is to develop a process which managers can use to accurately . The present study is based on the results of research conducted in 2007 by a group of researchers in the Tourism-Services Department of the Commerce Faculty in ASE Bucharest. 2, 10431063 (2022).
Toward a 'New Normal'? Tourist Preferences Impact on Hospitality Second, it suggests that Industry 4.0 could help combat climate change in the hospitality sector through increased energy efficiency, increased water use efficiency, reduced food waste, circular hospitality, and use of VR instead of actual transport and travel. The travel and hospitality industry is increasingly operating through prolonged periods of uncertainty and . 1.
The Impact of Globalization and Competitiveness in Hospitality Industry HARRY SEGAL Deloitte LLP. https://doi.org/10.1080/13606710600715226, Scott D, Peeters P, Gssling S (2010) Can tourism deliver its aspirational greenhouse gas emission reduction targets? Available at:https://www.ifc.org/wps/wcm/connect/4a2955f3-4054-42d8-98ec-a3a597a3067d/Survey+-+Identifying+Resource+Efficiency+Improvement.pdf?MOD=AJPERESandCVID=jYdLiZP. You may be able to access teaching notes by logging in via your Emerald profile. Available from: https://unfccc.int/files/essential_background/convention/application/pdf/english_paris_agreement.pdf, Nicholls S (2006) Climate change, tourism and outdoor recreation in Europe. Scope of Hospitality Industry is explained and, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their, Communication in Tourism and Hospitality: Meeting the World in the, Do not sell or share my personal information.
Forecasting for success in the hospitality industry against a backdrop According to many experts, the global circumstance, travel, tourism and hospitality industry is one of the largest service industries which contributes over 9% to global Gross Domestic Product (GDP), and it is one of the fastest-growing and largest employment generating industries in the world. Globalization, the companies transformation, the emergence of the digital company, and the evolution of the tourism and hospitality industry represent four powerful drivers of change, which is modifying business environments worldwide (Laudon & Laudon, 2002; Wu & Lin, 2009; Salem, 2014). Abstract Today the industry of meetings, incentives, conferences and exhibitions, commonly known under the name of MICE, contributes to economic diversification and actively stimulates the. Robots can replace humans in R&D activities [84]. Int J Eng Bus Manag. Do We Really hate our jobs? It was very obvious of the strengthen of innovation and creativity of Emirates is much stronger then the weakness and keep in going to hire new employees and buying new plans even during Dubai crisis. According to IEA [35], the biggest reduction in emissions was seen in the transport sector. https://doi.org/10.1080/13683500802596367, Patterson T, Bastianoni S, Simpson M (2006) Tourism and climate change: two-way street, or vicious/virtuous circle? Water consumption is a major item in the hotel and accommodation sector and contributes significantly to carbon emissions. Abstract. Data can be classified based on their characteristics and type, and hospitality ecosystem actors can access and use these data to prepare strategic business plans and manage their operations in a dynamic way [57]. Recognised as a leader in its field, the team is part of the Deloitte global Travel, Hospitality and Leisure (THL) industry group, which provides financial advisory, consulting, tax and assurance services to the . His key areas of expertise include commercial due More. 14(8):1886-1891. https://doi.org/10.1073/pnas.1613193114, Belaid F, Ben Youssef A, Lazaric N (2020) Scrutinizing the direct rebound effect for French households using quantile regression and data from an original survey. IEEE, pp 16. Characteristics of Hospitality Industry are fully stated. Energy Environ Resour Gov, World Economic Forum (2016) Intelligent assets: unlocking the circular economy potential. Emissions from oil used for transport accounted for over 50% of the overall decrease in emissions in 2020. The authors declare no competing interests. About 1.3 billion tonnes of food is wasted annually [113], and that waste food is responsible for about 8% of global GHG emissions [114]. It should be considered a new way of consumption linked to the move to a low carbon economy. At the same time, Industry 4.0 technologies help to reduce carbon emissions and are less damaging to the environment. In Portugal the commercial balance of travel and tourism (% of GDP) has been growing from 3.6%, in 2013, to 5.9% in 2018 (63.9%), and the exportations (% of GDP) has been increasing by 51.9% (5.4% in 2013 and 8.2% in 2018). Economic Sciences (AUOES), Tom XXIII -2014. Using price and segment to identify rivals can be problematic due to price discounting. https://doi.org/10.1016/0261-5177(95)00049-T, Tung VWS, Law R (2017) The potential for tourism and hospitality experience research in human-robot interactions. The USV Annals of Economics and Public Administration, Volume 15, Issue 1(21), 2015: 255-263, Journal of Policy Research in Tourism, Leisure and Events, Contemporary Issues in Irish and Global , Lucia Morosan-Danila, Albu Otilia, Otilia Bordeianu, The Annals of University of Oradea, Economic Series; Tom XX, nr. The strategies employed depend on different social, economic, and environmental conditions [99]. Environ Sci Pollut Res 27:3888138900. Ben Youssef [11] identifies three limitations to use of Industry 4.0 technologies.
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