They learn the ins and outs of your companys product so that they can take the front lines in managing your customers satisfaction. In just four short years, the company grew to service over 30,000 websites and 7,000 customers in over 100 countries worldwide. Provide excellent service at every step of the customer journey. SupportNinja | 43,257 followers on LinkedIn. Based on your precise needs, well create a customized outsourcing solution that is optimized to meet your business objectives. On the bottom of your box, you should see the model number near the bar code. Build a team from a pool of talent pre-vetted by us. SupportNinja. Privacy Policy | WhatsApp acquired by Facebook). SupportNinja has grown its customer base to over 100 different brands. The management are scared so THEY MADE A RULE WHERE YOU CANNOT CONTACT THE TEAM IN THE US UNLESS YOU WILL SAY TO THEM FIRST. Aydanos a proteger Glassdoor y demustranos que eres una persona real. para informarnos de que tienes problemas. Next to the search bar, there's a add contact icon (person silhouette with a + [plus] sign). Let us help you to grow into the most trusted brand in your industry by treating each customer interaction with the care and attention it deserves. Look no further. Leave it to us. Live agent support is available during Mon - Fri 9am - 9pm ET | Sat. Go back to all job postings. Want to join a global team that prioritizes your progress, celebrates your wins, and gives you the opportunity to work with the most interesting clients? 41 were here. Is outsourcing really more cost-effective? Sit back and enjoy the efficiencies ahead it's grow time! Click for inquiries related to your order status. Start interviewing. Own the training and onboarding processes with our support. Setup is absolutely free! Deep dive with us into your goals and hiring needs. Work type. 3. Get set up in 5 easy steps. When you work with us, we want you to no see no difference between your Ninjas and your internal teams. Accessibility PampangaJobs.NET. We know that a prevalent concern when considering outsourcing is that external personnel wont perform to the expected level. Were here to help you find capacity again. 3F Northwalk Clark, M.A. Well help your customers turn into raving fans, eager to share their positive experiences. Which outsourcing solutions are you looking for? Ninja (Current Employee) - Clark Freeport Zone, Pampanga - March 5, 2021. . Whether you hand-pick and manage your team, or leave it all to us, we are committed to delicately curating a team of experts as passionate about your products as your customers. They were lacking the procedures and assistance needed to fulfill customer needs. Build a thriving online presence with a team specially trained to uphold your community standards. We have the right tools and systems in place to support your customers at every stage of their journey. How would you provide that? View contact profiles from SupportNinja Popular Searches SupportNinja SupportNinja Inc Weve got you. Leave various professional back-office tasks to us, so you can focus on your specialized work. They intentionally treat their good employees like dirt, because they only care about those high up in the company with personal connections. Created in 2014, SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service, and community management. A Better Way to Grow, brought to you by a new-and-improved SupportNinja. And youll soon discover that with us, work isnt transactionalit is our passion. Hand-pick your team. questo messaggio, invia un'email all'indirizzo The first tab is "Info,' which displays all of the contact's information you've stored, including number, contact type and more. When you select a contact, you'll see tons of useful information. Start interviewing. Register for a free account, Do You Want To Put Your Business In Our Listing And Get Found Online? Disculpa Access a private portal with hand-picked talent to browse and shortlist candidates. Outsourcing can also eliminates time-consuming work like hiring, onboarding, training, QA, and innovative reporting capabilities while eliminating overhead for you. The top job site where you find most jobs in Pampanga. Maybe its their innovative system. Hand-pick your team. demand. Aydanos a proteger Glassdoor verificando que eres una persona real. SaaS, Android, Cloud Computing, Medical Device), Where the organization is headquartered (e.g. 1. Ensure your customer gets a seamless post-purchase experience through our logistics management capabilities. SupportNinja acquired by BV Investment Partners, Name of the organization that made the acquisition, Total amount raised across all funding rounds, Total number of Crunchbase contacts associated with this organization, Total number of employee profiles an organization has on Crunchbase, Total number of investment firms and individual investors, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. Outsource dedicated experts on your business to answer customer questions. Customized to your unique needs, leverage our additional set of tools to accelerate your efforts. View jobs SupportNinja Careers and Employment About the company Founded 2015 Company size 201 to 500 Revenue $1M to $5M (USD) Industry Hotels & Travel Accommodation Headquarters 3008 Taylor St, Dallas, T. SupportNinja website Our great pursuit to find a Better Way to Work began in 2014. What are the odds that the most qualified people in the world live in your zip code? Find your thermometer - Ninja Foodi Smart XL 2-Basket Air Fryer DZ550 Series How do I find my Thermometer? Refine your list until you have the right team. It quickly moved on to a more expanded client list of worldwide companies There service offerings are curtail to these companys core operations and many of their consumer-focused apps, software, e-commerce, and other needs for many platform-based technology companies. Empower your team to continually improve the customer experience with detailed analytics, enterprise applications, and integrations. We are proud to comprise such a dynamic group of people spanning time zones, languages, and skill sets. | SupportNinja provides customer experience and back-office support . Don't forget to register your product here before reaching out to us. An overview of our customized solution approach. This includes extensive pre-placement training in both soft skills and hard skills. Als u dit bericht blijft zien, stuur dan een e-mail View jobs Working at SupportNinja: 9 Reviews Review this company Job Title All Location United States 9 reviews Ratings by category 4.0 Work-Life Balance 4.0 Pay & Benefits 3.6 Job Security & Advancement 3.5 Management 4.0 Culture Sort by Helpfulness Rating Date Language We train and onboard your new team for you. If you continue to see this You can then leverage that new capacity by repurposing key elements to product or service development. For nearly a decade, we have been scaling companies while fostering the growth, wellbeing, and career development of our people. Contact Us Support: Get support anytime using our Troubleshooting or Product Information & FAQs. Every new company reaches a point where somethings gotta give. Ninja Support Center Get product help & . Please contact your IT Administrator to enable Javascript on your browser. Contact Us Support: Get support anytime using our Troubleshooting or Product Information & FAQs. Our Ninjas regularly make customers fall in love with our clients' businesses. The importance of having a proper infrastructure in place cannot be overstated. Don't forget to register your product here before reaching out to us. Date code is engraved on the metal prong of the power plug.NOTE: Power off unit before unplugging from outlet. We facilitate each interview and gather your immediate feedback so we can constantly refine the candidates in your portal until you've landed on your perfect team. Jobs Cloud does not work properly without Javascript. And when things change, well be there to pivot right along with you. 2. Ad and Cookie Notice | Sit back and enjoy the efficiencies ahead it's grow time! pour nous faire part du problme. Build a thriving online presence with a team specially trained to uphold your community standards. Provide excellent service at every step of the customer journey. Click for inquiries related to your order status. As a rug retailer, our client is always busy. SupportNinja was founded in 2014 and headquartered in Austin, Texas, and Clark, Philippines an outsourcing industry based company. Get the downloadable version here, or continue reading on this page. About SupportNinja is an outsourcing solutions for the worlds leading startups. envie um e-mail para 448 talking about this. Outsource dedicated experts on your business to answer customer questions. Our state-of-the art technological capabilities enable a secure, informed continuous improvement process that transform your knowledge base into a sophisticated research hub. How can SupportNinja help my company keep on scaling? Receive analyzed data, specific to how you need it interpreted and presented. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Please help us protect Glassdoor by verifying that you're a A hosting company at heart, PacificHost would grow to provide managed virtual and dedicated servers in its Dallas-based datacenter. When you team up with us, you gain more than a partner. SupportNinja and Bolton are Remote-First organizations that have joined. With us beside you, welcome your new team aboard and prepare for scale! Seamlessly scale your team and flourish with global outsourced talent. Deep dive with us into your goals and hiring needs. Their team is here to take the reins on your support operations so that you can move forward with your vision, unhindered. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie [[cart.totals.discountedSubtotal | currency : cart.currency.symbol]], [[orderline.price | currency : cart.currency.symbol]], [[(orderline.promoPrice || orderline.price) | currency : cart.currency.symbol]]. SupportNinja offers services that are vital to the core operations and functionality of consumer-focused apps, software, and platform-based technology companies. Copyright 2023 SharkNinja Operating LLC | Contact Who is SupportNinja Headquarters 3008 Taylor St, Dallas, Texas, 75226, United States Phone Number (800) 594-7695 Website www.supportninja.com Revenue <$5M Industry Software & Technical Consulting Software SupportNinja's Social Media Is this data correct? We take the legwork out of the screening and recruitment process by selecting candidates who meet your exact requirements. Once you're on board, we'll source the best talent for you. A large number of positive reviews are from the CEO and COO pleading to their employees to leave good reviews. TimelineThe recruitment process can take 2-4 weeks to source your team. All of them are available 24/7 if needed, and in 10+ languages! SupportNinja is a leading outsource solution offering 24-hour customer, technical, and back-office support. we take selected candidates through a variety of written and verbal tests to ensure only the highest quality candidates are being selected. We design a customized solution for your business. Sit back and relax while we handle team management, QA and more. Free up internal resources and accelerate growthjust tell us your needs. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. From customers getting rugs to complement their new furniture to customers replacing old ones, theres constant demand for their products. Weve cultivated a playful and encouraging atmosphere because we know that positivity catches on. Outsourcing customer service and technical support to help companies grow. Your Ninjas will become experts in your world so they can safeguard what youve built. Many companies could benefit from other services like bookkeeping and translation that would be more efficiently serviced from outside. With Ninjas at your back, and data at theirs, let us facilitate your customer journey with speed and intelligence. No - so you don't have to worry about hidden additional costs, such as setup fees. Leave various professional back-office tasks to us, so you can focus on your specialized work. SupportNinja has state-of-the art centers in the following locations in the U.S. and the Philippines. Access a private portal with hand-picked talent to browse and shortlist candidates. Outsource dedicated experts on your business to answer customer questions. Every company is paired with a US-based account manager whose primary job is to ensure that the team is not only meeting their expectations, but exceeding their KPIs whether those are conversion rates or CSAT scores. Access a private portal with hand-picked talent to browse and shortlist candidates. No job postings match these filters. Design a custom outsourcing solution that enables you to enjoy ease and ultimate peace of mind. With headquarters in both Austin Texas and Clark, Philippines, SupportNinja is a professional and talented team of outsourcing team offering 24-hour customer support, technical support, back-office support, content moderation and lead mining. Outsource dedicated experts on your business to answer customer questions. excuses voor het ongemak. scusiamo se questo pu causarti degli inconvenienti. Provide excellent service at every step of the customer journey. We are here to answer your questions and get to work helping you help your customers. Nous sommes dsols pour la gne occasionne. With us beside you, welcome your new team aboard and prepare for scale! Live agent support is available during Mon - Fri 9am - 9pm ET | Sat. A lack of solid customer support is one of the most frequent complaints consumers have. Access a private portal with hand-picked talent to browse and shortlist candidates. 2. om ons te informeren over dit probleem. Wir entschuldigen uns fr die Umstnde. SupportNinjas Cody McLain founded a previous venture, PacificHost. Maybe its their team. All of our customer success services are designed around promoting sustainable business growth. Your product's model number is listed on the front cover of your instruction booklet. Receive analyzed data, specific to how you need it interpreted and presented. Design a custom outsourcing solution that enables you to enjoy ease and ultimate peace of mind. We provide solutions that help successful companies solve for scale. Leave various professional back-office tasks to us, so you can focus on your specialized work. Whats your full range of customer success services? If you dont already have these systems in place, well help you build them from scratch. Ninja Foodi XL Pro Grill & Griddle - IG650 Series OG700 / OG751 Series Ninja Woodfire Outdoor Grill - How to Assemble Order Status & Tracking Delivery To edit the contact type, select the down arrow. Championing from behind the scenes of 200+ companies. Own the training and onboarding processes with our support, Lead the everyday management of your new team, We train and onboard your new team for you, Sit back and relax while we handle team management, QA and more. Share your interview experience Interview experience Based on 62 interviews Average Interview difficulty Based on 62 interviews Medium Interview process length Get set up in 5 easy steps. Team. Thats why we joined forces and created the SupportNinja team! message, please email 1. 2023 SupportNinja, A Registered Trademark Of Ninja Partners Inc. An inside look at customer support pain points. We will help create a customized training program. 9am - 6pm ET. Access a private portal with hand-picked talent to browse, shortlist and interview candidates.. Headquarters: 3008 Taylor St, Dallas, TX 75226Philippine Offices: The Hideout, 3F Northwalk Clark, M.A. View contacts for SupportNinja to access new leads and connect with decision-makers. Se continui a visualizzare The escalations were brought down, Ninjas responded to the customers by following processes and policies as well as added a human touch to their email responses. Once you have your shortlist, you can book interviews directly through your talent portal. Refine your list until you have the right team. Roxas Highway, Clark Freeport Zone, Pampanga 2023. Outsourcing customer service and technical support to . We design a customized solution for your business. Contact Us: Our Ninja experts are here to help. Receive analyzed data, specific to how you need it interpreted and presented. enva un correo electrnico a Our goal is to help your company succeed by not only taking weight off your shoulders but also to empower you with customer feedback to help you adapt and grow. Onze Take the pressure off your internal team. Building and sustaining long-term in-house CX teams often involve two to three times the investment you'd spend outsourcing to us. Once candidates pass our informal round of screening based on background, qualities, skills, etc. A ninja must be swift and capable of adapting to a variety of situations. SupportNInja provides affordable outsourcing solutions to emerging startups. Deep dive with us into your goals and hiring needs. Support | Contact US. And while you work on getting new competitive advantages, your Ninjas will foster memorable customer experiences. Shop; Parts & accessories . Register now! real person. Roxas), Angeles, Pampanga, Philippines, Outsourced HR Solutions - Clark, Pampanga Philippines, 55 Gatwick Gateway, Clark Freeport, Zone, 2023 Pampanga, Philippines, The Back Room - Clark, Pampanga Philippines. Mission:make beautiful rugs affordable and washable for all to enjoy. message, contactez-nous l'adresse Quality Over QuantityWhen hiring a customer support team we dont believe in a one size fits all approach, so we recruit specifically for the job at hand for each and every client we bring into the Ninja family. Head of Customer Experience, Product Madness, VP of Quality & Customer Care, SymmetryRx, 2023 SupportNinja, A Registered Trademark Of Ninja Partners Inc. and flourish with global outsourced talent. They are best discussed with one of our friendly and helpful Business Development Executives (it takes just 2 minutes to start building your team). 9am - 6pm ET. 3. Seed, Series A, Private Equity), Alternate or previous names for the organization, Whether an Organization is for profit or non-profit, General contact email for the organization, Auto-generated name of transaction (e.g. And we treat our Ninjas like family because we know they're all destined for greatness. Our customer success solutions can be applied to a very wide range of scenarios. SupportNinja offers services that are vital to the core operations and functionality of consumer-focused apps, software, and platform-based technology companies. Enjoy a team that is both sourced and run for you, by us. Brand-safe customer success is a priority. Well be there to guide you through every step of the team selection process. Well tailor our approach and services based on your roadblocks and needs. Bolton Remote is now a part of SupportNinja! Key improvements on first response time, escalations & resolution time. Exercise My Rights | Discover the problems that need solving and the attributes most needed for your support team. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Refine your list until you have the right team. Sit back and enjoy the efficiencies ahead it's grow time! Active, Closed, Last funding round type (e.g. Select a partner committed to bettering the communities of its clients and employees, and dedicated to bettering our global environment. We offer customer service solutions like VOIP, CRM, LiveChat, Em A Customer Relationship Management (CRM) serves as the nerve center that handles a variety of sales transactions, product support, customer concerns and other interactions with the potential clients. 56 Salaries 15 Q&A Interviews 1 Photos Want to work here? The base of the blender (where the motor is) should have a rating label that features your model number. Global Director, Business Operations Center (Support Services), Find your B2B customer within minutes using affordable, accurate contact data from Datanyze, SupportNinja headquarters are located in 3008 Taylor St, Dallas, Texas, 75226, United States, SupportNinjas main industries are: Business Services, Custom Software & IT Services, SupportNinja appears in search results as SupportNinja, SupportNinja Inc, Ninja Partners, Get Free Access to SupportNinja Contacts Info. Filter by: Location type. Wenn Well work with you to discover the problems that need solving and the attributes most needed for your support team. From there, we bring agents in for another interview to make sure theyre a fit all around. Youll get access to a private talent portal where you can browse your paired candidates, review their experience, and watch short bio videos. While you co-facilitate the first class, you can leave the rest to us! Leave various professional back-office tasks to us, so you can focus on your specialized work. From tracking to complaints to account questions, our Ninjas were able to improve the ticket process and address customer concerns promptly. SupportNinja was founded with the simple intention to help small businesses get stuff done without having to spend a lot of money hiring people to do it. Contact Center Agents job posting no longer active: Job Type: Full-Time: Date Posted: 2015-12-09: . 2023 Clark Subic Marketing All rights reserved. verdade. Contact Us: Our Ninja experts are here to help. 1601 E Rodriguez Blvd, Angeles, 2009 Pampanga, Philippines, Unit 2B6 ,Philexcel Bussiness Park, Clark Freeport,, Jack Nasser Drive, Clark Freeport, Angeles, Pampanga, Philippines, Ameritel BPO - Clark, Pampanga Philippines, Unnamed Road, Clark Freeport, Angeles, Pampanga, Philippines, Clark Outsourcing - Clark, Pampanga Philippines, Friendship (M.A. We've cultivated a playful and encouraging atmosphere because we know that positivity catches on. an. Si continas recibiendo este mensaje, infrmanos del problema Your team jumps into your daily flow, providing top-notch support while being closely monitored by our management and quality assurance teams. Alternatively, your team can operate on a 24/7/365 basis. Their goal is to help new businesses build and run a strong, cost-efficient and sustainable customer support infrastructure. This system doesnt help you with your strategy bu You must log in or register in order to contact the advertiser of SupportNinja, Login to us Enjoy a team that is both sourced and run for you, by us. We are sorry for the inconvenience. Please enable Cookies and reload the page. Our passion for growth is fueled by our culture. para nos informar sobre o problema. las molestias. Leave it to us. We will help create a customized training program. . Get the support to retain and keep up with your customers and increase lifetime customer value. Build a thriving online presence with a team specially trained to uphold your community standards. We will help create a customized training program. ein Mensch und keine Maschine sind. . San Francisco Bay Area, Silicon Valley), Operating Status of Organization e.g. Once you're on board, we'll source the best talent for you. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Get set up in 5 easy steps Choose your preferred style. Because well handle recruitment and providing support, crucial company resources are going to be freed up for you. NINJAKITCHEN.COM WILL BE DOWN FOR ROUTINE MAINTENANCE TONIGHT FROM MIDNINGHT - 1AM ET, Promo code discount:-[[cart.totals.rebate | currency : cart.currency.symbol]], Total:[[cart.totals.discountedSubtotal | currency : cart.currency.symbol]]Excluding shipping & taxes, Your cart is being updated[[cart.populated]], -[[cart.totals.rebate | currency : cart.currency.symbol]], Terms of Use | We train and onboard your new team for you. Access a private portal with hand-picked talent to browse and shortlist candidates. We design a customized solution for your business. Custom Software & IT Services, Business Services, 3008 Taylor St, Dallas, Texas, 75226, United States. It also has vast talent networks and leadership presence in EMEA, with flagship operations in Romania, as well as talent based across other continents.U.S. SupportNinja is a very grimy company. Si vous continuez voir ce Well source the right people to do the rest. Lead the everyday management of your new team. Here At The Best Philippines Local Business Directory (Yellow Pages), Local Business Directory In The Philippines, Pinoy Listing - Philippines Local Business Directory. Growth can be a great problem to haveas long as you have the right team. Additional positions in Data entry/encoding, as well as sales, support, and customer service. Working in Support Ninja has helped me become more confident. Edit Lists Featuring This Company Section, SupportNinja's Brand Refresh Celebrates International Expansion & Business Evolution, US-based SupportNinja to create 50 jobs in Cork, SupportNinja Expands Global Operations into Romania, Southern US Acquired Companies With More Than 100 Employees, Austin Acquired Companies With More Than $1M in Revenue, Texas Acquired Companies With Less Than $1B in Revenue, Outsourcing Acquired Companies With More Than $1M in Revenue. Number of Job Opening: 30: Weve got you. Deep dive with us into your goals and hiring needs. Here, culture isn't an empty promise on a website. Training is ongoing, so our Ninjas are always learning and improving every day. to let us know you're having trouble. You gain a built-in consulting agency that becomes an expert in your world. 2023 SupportNinja, A Registered Trademark Of Ninja Partners Inc. Your team members are full-time and are dedicated to you, growing your business and delighting your customers. Sit back and relax while we handle team management, QA and more. First created in 2014, Support Ninja has become highly successful as an important outsource solution worldwide. Dont leave your customers questions unanswered or your team bogged down. And we treat our Ninjas like family because we know theyre all destined for greatness. Empower prospective customers to take the next steps with the right context at the right time. Weve got you. Maybe its their inclination toward perfection. Design a custom outsourcing solution that enables you to enjoy ease and ultimate peace of mind. Your dedicated new team members will become experts in your worldyour customers, your tech, your data, your systemsso they can expand on what youve built. In this case study, we examine our client, a rug retailer and how they went from being unable to manage email inquiries to developing processes that enable them to fulfill customer needs more effectively.
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