We'll then email you a link directly to your registered email address to reset your password. If so, you can choose custom size to ensure the fit. Because all items are made-to-order, we do not have ready-made dresses or products that can be shipped in exchange for your returned items. Please don't hesitate to, Product Code: Please send your item(s) using local post within 14 days from receiving the return form. Submit a return request at Contact Us to Customer Service within 14 days of receiving your order. Yes, you can change the shipping address Before Shipment. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Please be sure to read all emails from us carefully. Satin Cocktail Dress Satin Prom Dress I Dress Dress With Bow Mother Of The Bride Dresses Long Mother Of Bride Outfits Grooms Mother Dresses Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached). Cancel order within 24 hours of payment for a full refund. A-line V-Neck Asymmetrical Chiffon Bridesmaid Dress With Ruffle AU$148.00 . However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. For these reasons, we encourage you to order a Swatch (free shipping) to help you decide. Why choose JJsHouse? Standard sizes are returnable within 14 days of receipt. We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely. Go to the item page. 8. We'll then email you a link directly to your registered email address to reset your password. Expedited Shipping, Standard Shipping, and Super Save Shipping are available for most of the countries that we ship to. Go to Sign In My Account at the right top of our website. 2. Steel. Cancel order > 120 hours after payment: Refund of shipping fee only. If your shipping destination is not available at checkout, please just Contact Us. Because batches of fabric are produced at different times, the same fabric of the same color at different times might be slightly different. A-line, Length: If the order was placed without signing in, you could just use "look up a single order" function to track your order. Cancel order 72-120 hours after payment: 50% refund + shipping fee. 1. 3. To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page). Our after-sales department will handle the issue thereafter. I ordered a standard-size dress, not a custom-made one. Order swatches. We . Once the tailoring process has begun, there will be Labor Costs and Material Costs, with this in mind, please refer to our cancellation policy below: Hang and store the dress in a shaded and dry place. 3). For these reasons, we encourage you to order a Swatch (free shipping) to help you decide. Click Edit Order and select your desired payment method, and then proceed to pay. Wedding Dresses. JJ's House will only issue one prepaid return label per order. No Leg Slit, Back Style: A-Line Scoop Neck Floor-Length Chiffon Lace Mother of the Bride Dress With Beading Sequins Cascading Ruffles (008114233) - JJ's House Find this Pin and more on escaparates by Adriana Garre. Product Code: #235170 Silhouette: A-Line Neckline: V-neck Length: Asymmetrical Embellishment: Ruffle, Lace Fabric: Chiffon Straps: Sleeves Sleeve: Short Sleeves Back Style: Zipper Up Fully Lined: No Built-In Bra: Yes Boning: No Size: General, Plus Ships from and sold by www.jjshouse.com JJ'sHouse 434k followers More information When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request. Simply send us a picture of your receipt from the tailor and your order number and we'll do the rest! Standard sizes are returnable within 14 days of receipt. We will make the products for you once your order is confirmed. For most of adult dresses, we can make it with your measurements and the dress will fit you well. Each of our dresses is totally made to order according to our pictures. If the order was placed without signing in, you could just use "look up a single order" function to track your order. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. Let us know your size and your email. If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you. We'll do our best to restock the item you love! Please Contact Us with your new email address. We also understand that colors on your computer screen can be a little different to how they appear in person. Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected. HOW TO RETURN Alternatively, you can retrieve the tracking number on the order details page via this link. CANCELLATION POLICY If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. 6. Try At Home Program highly recommended! Back Zip, Embellishment: Color consistency is of the utmost importance of course. The standard shipping takes 5-8 days. Because all items are made-to-order, we do not have ready-made dresses or products that can be shipped in exchange for your returned items. Please click here to register your new account. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. JJ's House will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items. Our innovative approach brings you the best in formal wear at affordable prices and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. * As all items (including standard size) are made-to-order, we cannot afford to accept the buy-many-keep-one purchase. You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. Go to the item page. Codes cannot be applied to this item due to its price already reduced. JJ's House will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items. The item must be returned in its original condition (if eligible per the return policy). Choose your preferred colour and size (if applicable). EXCHANGE POLICY JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). All our items are made-to-order, including standard size items. Return it using the pre-paid return label. Unpaid orders are automatically cancelled after 5 days. Expedited Shipping, Standard Shipping, and Super Save Shipping are available for most of the countries that we ship to. To help you out, we offer custom sizing on most of our dresses. 1. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. However, there is a chance that there will be slight variations if dresses in same color submit several orders at different times. They take anywhere from 2-10 business days to arrive. Once you place an order, it will take us some time to either process or make the requested items before the order ships out to you. Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link. All personalized and personal care items (including earrings, lingerie, swimwear, etc.) If you're a new customer, checkout as guest now. Search Results. You can see the products on our website and place the order. You need to order all dresses within 24 hours and contact us to tell us all the dress should be in the same colour. 2. What if I need to change my shipping address? favor Ship in 48hrs. A-line V-Neck Asymmetrical Tulle Wedding Dress With Cascading Ruffles Pleated 100.00 favor Ship in 48hrs More Colour Options A-line V-Neck Sweep Train Chiffon Lace Wedding Dress 209.00 favor New Free Shipping More Colour Options Ball-Gown/Princess V-Neck Sweep Train Lace Tulle Wedding Dress With Sequins 229.00 favor Free Shipping If your item arrives damaged or defective, please reach out to our Customer Service team directly for assistance with processing your return. Katy, Height: We work in close, fair partnership with our tailors. If you've forgotten your password, please click this link to reset your password. Go to the checkout page. We also understand that colours on your computer screen can be a little different to how they appear in person. LTD.; Address: 50 Raffles Place, #30-00 Singapore Land Tower, Singapore, The dress does not include any accessories in the picture, such as wraps/jackets, gloves, veil, handbag, etc. Dresses are usually packed inside out for protection. Choose your preferred colour and size (if applicable). US 2 / UK 8 / EU 34. If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help. Unpaid orders are automatically cancelled after 5 days. The item must be returned in its original condition (if eligible per the return policy). 4. Hot Searched. A few things to remember about custom dresses: 7. Please kindly refer to our Size Chart to choose the correct size. Please be sure to read all emails from us carefully. I ordered a standard-size dress, not a custom-made one. Once the tailoring process has begun, there will be Labor Costs and Material Costs, with this in mind, please refer to our cancellation policy below: Custom sizing takes the same amount of time to make and ship to you! Estimated Receiving Time = Processing Time + Shipping Time Before placing an order, you can check the specific processing time on Each Product page. All of our dresses are made to order, whether you ordered a standard or custom size, both require tailoring time. The shipping time depends on shipping methods. This dress is Made-To-Order. We understand that sometimes small alterations are needed, we offer limited alterations reimbursement for only our custom sizes. A-Line V-neck Asymmetrical Bridesmaid Dress With Ruffle #270344, JJsHouse.com.au . We use cookies to provide you with the best possible experience. We completely understand that you may have concerns about the fit and the style of our dresses. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. 2. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. They take anywhere from 2-10 business days to arrive. 1. All dresses are made to order. Because batches of fabric are produced at different times, the same fabric of the same color at different times might be slightly different. #254669, Fabric: Ruffle, Fully Lined: 1. 2. Try At Home Program highly recommended! Extreme. Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link. * We cannot process any products that are returned without our prior knowledge. We do not offer an exchange service for any products at this time. For more questions and information, please check out our, We will get back to you within 24 hours. We can change email address for you. JJ's House, as the global leading online retailer, provides a large variety of wedding dresses, wedding party dresses, special occasion dresses, fashion dresses, shoes and accessories of high quality and affordable price. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount. Please see below the payment methods we accept: We will correct your shipping address and send you a confirmation email as soon as possible. We sincerely hope you could give us a try. You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. Angelina, Height: We ship worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more. You can see the products on our website and place the order. After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. No returns, no refunds, no exchages. We are sorry but currently we do not have any physical stores. General, Plus, Embellishment: Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. This dress is Made-To-Order. The shipping time depends on shipping methods. 1/2 Sleeves, Embellishment: Please include the reason for return and photographs for verification. Please keep in mind that all dresses are uniquely made to order to keep costs low for our customers. & GET {$points} POINTS, Copyright @2010 - 2023 JJ's House. Yes, Boning: * As all items (including standard size) are made-to-order, we cannot afford to accept the buy-many-keep-one purchase. 2. Once getting your confirmation, we will transfer the account information for you. 2. Please send your item(s) using local post within 14 days from receiving the return form. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES: Fill out all shipping and payment information. If you need further guidance or run into any issues when placing your order, please Contact Us, and we'll get back to you as soon as possible.". Please kindly refer to our Size Chart to choose the correct size. Once your order is shipped, it cannot be cancelled.". Yes, it really is that easy! Alison, Wearing Size: We use cookies to provide you with the best possible experience. Color consistency is of the utmost importance of course. 5.7ft173cm, Bust: Be The First One To Upload Photos. Please keep in mind that all dresses are uniquely made to order to keep costs low for our customers. Get started. Click "Place Order" Contact our Customer Service to initiate the return process within 14 days upon receiving your item(s). I understand my dress will be made exactly to the measurements provided - JJ's House will not add any room for comfort. Yes, Boning: We recommend checking your junk and spam folder if you're having trouble finding it. If your measurements align with our size chart, I suggest you choose standard size. That means no one else will be able to wear that dress once it's made. If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help. Asymmetrical, Neckline: Please read our detailed FAQ on The At-Home Try On Program for additional info. 59 Colours . 1. Because of this, we recommend returning all unwanted items at one time. Click on the unpaid order you want to complete payment on. Our customer service team may cancel an order believed to have been made with that intention. All Rights Reserved. Or you can find it on the Order Details page via this link. For an unpaid order, you can place a new one as you want and put in the correct details.
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