We have provided a list of answers ot the most frequently asked questions in the FAQ section. To enjoy your bag in its best condition, we recommend that you observe the following instructions: - Avoid contact with water, oils, perfume or cosmetics. Remove stubborn or sticky residue from the shell using a simple alcohol like Isopropyl alcohol. In 2006, Rimowa began creating TSA-approved locks that allow for easy access. - Avoid prolonged contact with materials that may transfer color pigments onto the leather. We apologize for any inconvenience this may cause. Japan orders: you will receive your customised suitcase within 2-7 business days. The body and shoulder straps are made from cows leather sourced from Italy. Please be advised the name on the ID must match with the name of the person on the order for pick up. Rimowas strides in engineering fine luggage have led to collaborations with fellow top-tier brands such as Fendi and Off-White, but has also resulted in an inevitable slew of counterfeits. The suitcases is made in Cologne. Should you need to have your Rimowa product repaired, please contact our client care team, Clientcare.usa@rimowa.com. For store purchases, please visit your RIMOWA store to return your product(s) and get a credit note or exchange for the product(s). This is a good example of the lack of quality. Discover how to make your suitcase unique by visiting the online configurator or inquire about customization options at your local RIMOWA store. But if youre not entirely happy, we can help you exchange or return the unused item free of charge. RIMOWA products are sold in RIMOWA stores, at select wholesale partners, and online on our website. 2. Commercial air travel is unfavorable as the valuable bottles content may be damaged or altered. Please reach out either by phone, email, or by filling out this contact form. These occurrences are not covered by the guarantee. Print and attach the designated pre-paid return shipping label on your parcel and deposit at a UPS Access Point for pick up. RIMOWA UNIQUE service is available at selected stores and online. Built for a lifetime of journeys, our aluminium suitcases are a work in progress. All the details check out. Should you encounter a problem, visit any one of our RIMOWA stores or contact us online at RIMOWA.com. - If your item gets wet, remove any excess moisture without rubbing, dab with a soft cloth and let dry at room temperature. You can return wheels only when you have purchased them separately and when they are unused. Not available to buy at RIMOWA. If your order had been declined, our Client Care team will be happy to assist you. Remove dust or dirt from the shell with a cloth or non-abrasive sponge dampened with clean water. $2,611 USD. To enjoy your bag in its best condition, we recommend that you observe the following instructions: - Avoid contact with water, oils, perfume or cosmetics. RIMOWAs lifetime guarantee covers all functional aspects of your RIMOWA suitcase for the life of your suitcase. Our express shipping also varies per country. We check the suitcase to verify its authenticity. For the past 80 years, it has helped define everything we do. Besides the shelfs (aluminum or polycarbonate) other parts of the suitcase can also break. You will receive a separate email from UPS including the tax and duty amount. Free shipping. No, unfortunately our aluminum iPhone cases do not currently support wireless charging. Yes, contactless payment does work while using all our Iphone Cases. Unfortunately, this item cannot be added to your basket as it is part of a private sale for which you are not enrolled. Currently, you are unable to return merchandise purchased online at one of our RIMOWA stores. Cryptocurrencies, like Ether, are available for sale and trading on digital asset exchanges. Do not wash, dry bleach, tumble dry, iron, or dry clean. Customer Service From the date of delivery, you have 30 days to return your item(s). Although unlikely, there may be rare cases where an item will be available at our warehouse and unavailable in store. Your shipment should now be on the way! expert teams tips for spotting the real deal. You can purchase ETH, along with other cryptocurrencies, on exchanges like Gemini or Coinbase, and then transfer the purchased amount to your non-custodial wallet to buy NFTs. All returns are free of charge using our pre-paid e-return label, which can be created in your account. Built for a lifetime of journeys, our aluminium suitcases are a work in progress. You are entitled to return all products, including your RIMOWA Personal, from the RIMOWA online shop and RIMOWA stores within 30 days of receiving the merchandise. Yes ! RIMOWAs lifetime guarantee does not apply to cosmetic wear and tear, misuse or abuse, damages caused by negligence or accident of any third party, particularly flight or transport damages (e.g., deformation, cracks, body breakages, scratches, etc.). You will receive full reimbursement, provided the merchandise is complete, unused and undamaged. You will find your RIMOWA's serial number on the outside frame of your suitcase. They might be made by our hands, but they're defined by those who travel with them. They might be made by our hands, but they're defined by those who travel with them. Please keep in mind that some humid and hot environments may cause slight colour transfer through friction, particularly when wearing light colours. Stations located at 2 Bd de Lemenc, Chambery Hardware wallets offer an additional layer of security as your private keys are stored offline on a physical device, and every transaction requires you to physically sign in the hardware wallet. Do not wash, dry clean, iron, bleach or tumble dry. Chat with Klarna Customer Service to change your email address for your active payment plan. Prices for the European Union, United Kingdom and Switzerland are shown including VAT. Avoid the use of solvents such as alcohol and acetone and harsh chemical detergents that may damage the eyewear. It will be a 13 or 17-digit number, and its absence is definitely a red flag. You can easily register your suitcase online at rimowa.com/myrimowa to easily enjoy our lifetime manufacturers guarantee in accordance with the conditions written in our guarantee manual. This line is made in Italy with a combination of premium materials : - Cotton and nylon canvas, with water repellent treatment. Every Personal Cross-Body Bag, Sling Clutch, and Hand Clutch has an individual serial number printed on the inside of the frame. 8 AM to 8 PM
GEWAs mechanically adjustable neck pad provides adjustability for different instrument sizes and makes the case ideally suited for violins sized at 4/4 (59cm) to 3/4 (52cm). PLEASE NOTE THAT WE'RE EXPECTING 5-7 BUSINESS DAY DELAYS IN SHIPPING DUE TO HIGH DEMAND. Polycarbonate Electronic Tag Check-In L Suitcase - Price was: $895.00 - Now 10% off - $805.50 is the current price. Planning an even longer trip or looking for a suitcase with a unique RIMOWA shape? We also offer UPS Next Day Air for a flat fee of $35. Please turn it on so that you can experience the full capabilities of this site. In this case, RIMOWA will also cover the costs incurred, including the return shipment. I consent to RIMOWA processing my personal data in order to send me personalized marketing material and to share my personal data with RIMOWAs marketing partners in accordance with the, A valid government-issued photo ID (driver's license, ID card or passport), Your order confirmation email or order number. The RIMOWA GEWA Violin Case features the same locking system as our Classic suitcases. You can return luggage tags only when they have not been personalized with embossed text and/or symbols. If you already have an existing RIMOWA account, log in to choose the product you wish to return. This circular model - which focuses on reusing, repairing, and recycling suitcases - helps build a more sustainable world. Please download the BAGTAG App in the App Storeor Google Playand process the registration. . If you have any questions, please dont hesitate to reach out to our Client Care team by phone, email or by filling out this contact form. Please refer to our Privacy Policy for more information. One such example for the RIMOWA Trunk Plus would be: two Packing Cube L, three Packing Cube M, and six Packing Cube S. You are entitled to return your product purchased from the RIMOWA online shop or any RIMOWA store within 30 days of receiving the merchandise for full reimbursement, provided the merchandise is complete, unused, and undamaged. Products should be returned unused, undamaged, and packaged in their original boxes. Among other things, some product series are characterised by special leather fittings, particularly on the handle and at the corners of the product. By registering your suitcase online you can easily enjoy RIMOWA's lifetime guarantee in accordance with the conditions written in our guarantee manual. *Legit Check* Classic Cabin. Expert Take: the History Of the Iconic Louis Vuitton Steamer Trunk, Trend Report: 3 Ways to Get Legendary Summer Style. Creating a wallet is necessary to purchase NFTs. The new RIMOWA Never Still bags' comes with a 2-year warranty. Therefore, hand-carrying during transport via car, train or private plane is preferrable. We offer free UPS Ground for all orders over $300 to everywhere in the US, including Alaska and Hawaii. The digital products or files will be stored in a distributed ledger or decentralized database and cannot be edited, modified, or deleted. 4. All accessories are available in stores or online on our website. Your shipment should now be on the way! Should you encounter a problem, visit any one of our RIMOWA stores or contact us online at RIMOWA.com. How many suitcases can be submitted to the RIMOWA RE-CRAFTED program . To adjust, simply unlock the neck pad by pushing the two side buttons and sliding it to the desired position. We apologize for any inconvenience this may cause. You can return luggage tags only when they have not been personalised with embossed text and/or symbols. This harness will not fit other RIMOWA suitcase sizes and we can not guarantee that the harness will suit any cabin suitcases from other brands. If you believe this is an error, sign in or contact our customer service. For RIMOWA, it means the outer shell of our extremely light, but highly durable polycarbonate cases can also react elastically under load and yield, so when the external pressure diminishes, they simply spring back to their original shape. Each wheel on polycarbonate suitcases should also have six spokes, while aluminum suitcases will feature six circles. RIMOWA will determine whether the defect is covered by the guarantee. Create your account here. Our Watch Case is designed in Germany and made in Italy. For lower amount purchases, the standard delivery fee differs by country. View all. Please understand that the Klarna customer service agents are not able to change the automated outcome of the approval. Rp 9.473.100 . Once registered, you can check-in your Electronic Tag for flights with participating airlines as well as customize your display. To register, you will need to have a cryptocurrency wallet, with a minmum amount of 0.12 ETH. Learn how to use the TSA-approved locks on your suitcase in a few simple steps. If 14 days have passed since the issue of credit and you are still missing your refund please contact Klarna for further support. KaistAbroad 1 min. In the event of such an impact, the sunglasses themselves may break, causing injuries to the face and eyes. For standard delivery, please expect 3-5 business days. The beautiful RIMOWA Original Check-In L model is the largest Check-In luggage available from the Original Check-In Line. Shop by category from luggage to accessories to select your item. You will receive an automated email to the address you have used for creating your account, including a link that will allow you to create your new password. One of them that has slightly more dents is $1300, the other one is almost new and will go for $1500. Minting, or to mint, an NFT means converting digital data into crypto collections or digital assets that are recorded on the blockchain. Especially because the grooves are more or less identical to the real one. Note, some banks have restrictions on how much money you can deposit at a time into an exchange, and some exchanges have restrictions on how much money you can transfer out at a time. - Remove dust or dirt from the aluminium shell with a cloth or non-abrasive sponge dampened with clean water. Shop by category from luggage to accessories to select your item. You can easily update or modify your account in your Account Setting under your RIMOWA account. Made in Cologne, Germany, RIMOWA's Personal collection is crafted from our signature materials and provides a range of versatile lifestyle pieces intended for daily use. Avoid contact with water, oils, perfume or cosmetics. Visit your accountto create a return label for your RIMOWA online shop purchase. For example, MetaMask is a mobile and desktop wallet, Rainbow is a mobile wallet, while Ledger and Trezor are hardware wallets. This itinerary from Lyon to Annecy by car is one of the most beautiful road trips in France. If this is the case, RIMOWA will repair or replace the product. Your credit card will immediately be charged upon purchase. You will receive an automated email to the address used to set up your account. All authentic RIMOWA aluminium suitcases equipped with wheels can participate in RIMOWA RE-CRAFTED, no matter their age or condition . HERE. If you're looking for a suitcase for longer trips, we suggest our Check-In models. Cancellations are subject to our cancellation policy. During forging, RIMOWA x RTFKT NFT holders will be asked to burn their NFT's in exchange for a new RIMOWA X RTFKT NFT that represent access to the physical item. 4. If the leather or the webbing get dirty with superficial stains, wipe it with a soft, light-coloured cloth. You can reach us by calling our Client Care team, using our contact form, or by emailing contact@rimowa.com. As with any other cryptocurrency, such as Bitcoin or Dogecoin, Ether can be used as payment directly to another person or entity without the need for a centralized intermediary, such as a bank. We currently offer standard and express deliveries within the European Union, United Kingdom, Switzerland, Norway, Liechtenstein, and Monaco. Open the lock by turning it to 0-0-0 and pushing the button (A). I consent to RIMOWA processing my personal data in order to send me personalized marketing material and to share my personal data with RIMOWAs marketing partners in accordance with the. Sneaker Authentication Service Hype Authentication Service Luxury Items Authentication Service Watch Authentication Service Bag Authentication Service. Do not wash, dry clean, iron, bleach or tumble dry. During the forging event, RIMOWA x RTFKT NFT holders will be asked to provide a shipping address for the physical suitcase to be delivered. RIMOWA UNIQUE is a customisation service specially designed to add a personal touch to your RIMOWA Classic. RIMOWA Packing Cubes are a flexible organization system that can easily accommodate multiple configurations tailored to your individual needs. Click purchase to add the item to your cart and proceed to check out. These suitcases will have plastic trim at the exterior for logo placards and other reinforcing details, plastic or rubber handles at the side and a plastic telescopic handle. The new RIMOWA Personal comes with a 2-year guarantee. You can find RIMOWA dealers and authorised service centres on our website at rimowa.com. Additional elements, such as the T20 Torx screwdriver, are not included in the wheel package. For more on our security, visit our Privacy Policy . To remove dust or dirt from the aluminium shell or interior, use a cloth dampened with clean water to gently clean. From the interior the cloth can also tear. Ensure that the top straps sit beside the top handle. To return your order, please box the product in its original box and send it back via your pre-paid UPS label which can be created in your account. . If you would like to cancel your order for any reason, you have a few options. Once done, push button (A). For example, MetaMask is a mobile and desktop wallet, Rainbow is a mobile wallet, while Ledger and Trezor are hardware wallets. Should you experience any difficulties while placing your order online, please reach out to our Client Care team by phone, email, or by filling out this contact form. Avoid exposure to sunlight in closed non-airconditioned environments (e.g. For Liechtenstein and Monaco, prices shown online do not include VAT. Handles, however, cannot be purchased separately online as they require professional installation by our RIMOWA experts. Once done, push button (A). 1.4 Step 4: Look at the colour of the body kit. Trucks are also to be purchased separately. Open the Attach to access the recessed button (B) situated behind the handle. You will be informed ahead of time before the next payments. decision. Use the online configurator to custom fit your own RIMOWA Classic here or visit us in-store. When it comes to innovation in travel accoutrements, it seems theres always a heritage brand leading the charge. NFTs are digital assets that can represent digital collectibles like art, music, or games, with a built-in certificate of authenticity, enabled by blockchain technology. Sale. You are entitled to return all products, including your RIMOWA Personal, from the RIMOWA online shop and RIMOWA stores within 30 days of receiving the merchandise. Please reach out to your closest RIMOWA Store or our Client Service Team. Remove dust or dirt from the aluminum shell with a cloth or non-abrasive sponge dampened with clean water. You can always check the status of your order by clicking on My Account in the navigation bar. To adjust, simply unlock the neck pad by pushing the two side buttons and sliding it to the desired position. To change your order, please contact our Client Care team either via phone, email, or by filling out this contact form. This allows you to store your daily essentials in an easily accessible way. Customer Service
Pass the straps under the handle and secure to your suitcase. Visit ourCareersection for any vacant position. To remove dust or dirt, use a soft brush or non-abrasive sponge dampened with clean water. Any stubborn or sticky residue should be removed from the aluminium shell using a wipe pre-soaked in alcohol such as Isopropyl. By creating an account on RIMOWA.com, you will be able to move through the checkout process faster, manage your personal information, register your RIMOWA, easily enjoy our lifetime manufacturers guarantee, view and track your orders, and more. 0 coins. If someone asks for your phrase assume they are a bad actor. Similar to the Check-In M, It has distinctive grooves and an aluminium exterior that gives it an authentic, robust and stylish look. This 6-day road trip Lyon to Annecy covers three French departments in the Rhne Alpes (Ain, Savoie, and Haute-Savoie) and visits vibrant cities, small towns, and natural wonders. Your refund will take approximately 10 - 14 business days between the receipt of the returned merchandise and refund. You already subscribed for the Newsletter. Unfortunately, your basket already contains items that cannot be combined with this product. SOLD. Your credit card will immediately be charged upon purchase. For Japan : For customised suitcases shipped to Japanese address, you cannot return or exchange customised suitcases. Alternatively you can visit your closest RIMOWA store which will be glad to assist you. Keep your Watch Case interior in good condition by avoiding prolonged contact with materials that may transfer coloured pigments onto the interior, protecting from humidity, and keeping out of direct sources of heat or sunlight as the interior's colour may wear. Reseller? Note that placement might vary depending on the model. At RIMOWA, we only use the best materials. If you already have an existing RIMOWA account, log in to choose the product you wish to return. You can trade your minted RIMOWA x RTFKT NFT at any time on secondary marketplaces like OpenSea; however, after the forging event, the original minted NFT will not carry any planned future utlity. The blockchain is a distributed, public, and transparent digital ledger, which makes cryptocurrencies . Thanks to a clever system of a padded cushion with varied thickness that wedges bottle necks to keep them in place depending on the bottles size, the Twelve Bottle Case can hold any standard silhouette of wine bottles from Bordeaux to Bourgogne as well as wider champagne bottles. Visit any one of our RIMOWA stores to purchase a gift voucher. You can easily update or modify your account in your Account Setting under your RIMOWA account. Set your combination by turning the dials. The RIMOWA GEWA Violin Case features the same locking system as our Classic suitcases. If the leather or the webbing get dirty with superficial stains, wipe it with a soft, light-coloured cloth. The Cabin or Cabin Plus are perfect carry-on sizes with a bit of extra space. Handles, however, cannot be purchased separately online as they require professional installation by our RIMOWA experts. As the first company to design and manufacture polycarbonate suitcases, we take our production standards very seriously. Secondly, you can cancel through the return of merchandise by returning your product(s) within 30 days after delivery, under the terms listed online. Forging refers to the process by which an NFT is used as a redemption mechanism to access a physical item. All authentic RIMOWA aluminium suitcases equipped with wheels can participate in RIMOWA RE-CRAFTED, no matter their age or condition .
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