Description This Here are 8 tips for writing great reviews. I am asking that The Better Business Bureau stay involved until Business send return label and gives me a full refund, We apologize for the inconvenience.Responding to your concern, we would like to inform you that we take **** business to process a return request since we received the item in our warehouse. Target does not represent or warrant that this information is accurate or complete. Use coupon DAD at checkout to receive the discount. Once I saw the design on the gusset had changedwhen tried on the XL garment previouslyPurchased I was unhappy with the NEW design of the gusset. We are so sorry that the products did not meet your expectations. I dont live in Santiago. I ask for a supervisor or manager and of course their conveniently not available. Ask a question. trainer. And during a free consultation, well We have over 65 years of experience creating high-tech innerwear that offers comfort, shape, durability, and built-in confidence. Hi Pilar!! Anyone can write a Trustpilot review. Offer is valid from June 1st through June 18th, 2023 at 11:59 PM EST for purchases made on and www.leonisa.com/pages/leo/ only. BRAND PILLARS Includes items that are On Sale. Leonisa Customer Service Complaints Department. would I send them back a dirty garment. Delivery was fast and the swimsuit seem high quality and looks really cute. We're so sorry this product did not work our for you! I was sent the wrong item so I returned the item to Leonisa, stating that the wrong item was sent. I am unable to wear the product. today and get the answers and advice you truly need to feel absolutely stellar. It's absolutely the best and most well made garment I have ever worn and was the best choice for my post surgery recovery. Our supervisors and managers do not handle these kinds of customer requests as they are the customer service team's responsibility and we are trained based on what they need from us. Includes items that are On Sale. I am writing because I am FURIOUS. Find out how we combat fake reviews. English. The customer receives a tailored shopping experience and leaves If you don't love it, send it back! After 3 weeks with no updates I reached back out and am now told there is no record of a Shilo label or a return, they cant find my return, and I am waiting for a refund. In regards to this case, we inform you that we have provide it the picture we have for the garment in the state it was returned to us; we do not dirty our own products, our department in charge always reject items that arrived in bad conditions due to hygiene purposes, when we received the item in a good state we do not hesitate to either process a refund or an exchange according to the customer request. This could be an indication of a very positive reputation. Well guide you through the process. I have purchased MANY items from them over there years and never had a problem until NOW. I finally found bras that compress just enough to make a smooth natural appearance in both the front and the back. Whether its for prom, a wedding, or a party, every woman wants to look their absolute best. We will contact you internally to continue assisting you. Well, the small cups were not an option, so I had to go with the 34B which was too big. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. THINGS can happen and for them to respond that there is NO possibility is unacceptable and not good business practice, I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me IF, Leonisa sends me the return label, They DID NOT send mea return Label as the mentioned in their response . Luz Maria loves recommending shapewear to women of all ages and sizes and for I have made a total of six phone calls to Leonisa about this matter and have not been able to resolve this issue. This is a very helpful observation and we will take it into consideration when reviewing this product. Hi Kathy! the perfect bra style, shape and size to find the ideal fit. We are sorry your experience has not been optimal.
What Is a Personal Shopper? | Leonisa | Leonisa United States Think about it: How much time We will contact you immediately to find the best resolution for you. INVISIBLE LOOK - Made seamless to be invisible under clothes. Speaking of shapewear, each BBB is here to help. What'sup customer service are very helpful and have amazing follow-up. Melissa, or Meli, loves fashion and her work at Leonisa, where Arrived on time. Several positive reviews for Leonisa have been found on various review sites. Her own personal style leans toward comfortable loose clothing Our personal shoppers can even Click here to get notifications about new complaints of Leonisa. Use coupon DAD at checkout to receive the discount. 100% of our garments are produced in-house, in the Americas. Hi Valentina. No answer. Use our chat during working hours and well answer you immediately. I ordered two bras for my recovery after breast reduction surgery. Ordered and received undergarment. Love my new bra! But what is a personal shopper, exactly? This is ONLY satisfactory WHEN Business sends return LABEL to my email. Conoce la mejor ropa interior femenina y masculina, fajas reductoras, sostenes, calzones, y trajes de bao. Anyone can write a Trustpilot review.
Orders placed after 3:00 PM EST will be delivered the second business day. At last have found a bras that actually fits the larger breast.Its well made and I wish Id known about the brand earlier. Subscribe and get 15% OFF your next purchase.Get on our email list and be the first to know about new arrivals, trends and special offers. slacks or top. Learn here why you'll fall in love with Leonisa. Tight all the way around but breathable. They are comfortable, too, and enhance good posture. Love these bras! While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews. History. Friendly Communication We're sorry for the inconvenience. If you are unsatisfied with your purchase for any reason, you have 60 days to return it at no cost to you.When purchasing compression garments, it is important to keep in mind that their purpose is to compress and minimize, which is why they may seem very small and tight. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Anyone can write a Trustpilot review. Learn how the rating is calculated 2 complaints. Companies can ask for reviews via automatic invitations. They have a small print return policy and indeed in the very last sentence they mention that panties, even those which can be worn above underwear, are not returnable. We use dedicated people and clever technology to safeguard our platform. See details. First Order ************ purchased April 2nd two items (two compression garments size XL and XXL).
Leonisa.com customer service - GetHuman Send us an email at infousa@leonisa.com or use the form below. Use coupon SWIM at checkout to receive the discount. If you are not satisfied with your purchase you have 60 days to return it for a full refund or an exchange free of charge within the U.S. We will contact you internally to continue assisting you with your issues with the garment! So whether you want a comfortable and supportive maternity garment to support your baby bump or wish to recover (I Kept the one I tried on) and returned the *** with an note (which Leonisa told me to include) indicating I wished to return the item NOT Exchange I kept ONE XL and returned XL order. I just realized that on the website there is a different process described and I should have returned the item to Spain. LOVE FOR THE PLANET - In every step of production, we take special care to manage water, improve air quality, save energy, and reduce material waste. But highly recommend. Horrible. Great product! Never received anything. Buy one Swimsuit, get one 50% OFF. This advice could be anythingfrom finding the Leonisa reviews first appeared on Complaints Board on Apr 20, 2016. Easy to choose the bathing suit because you give all the information of size and materials. the most supportive compression garment to help you heal faster. Orders above 100 require a signature for your security and for us to have proof of delivery. One of the best ways a personal shopper can assist is by saving you valuable time. Brand expert. I found it really inconvenient to go to Correos for that. Hello Andrea!
I am now reaching out for help to get this refund. Alejandra, is a risk-taker when it comes to fashion. Too me this is unacceptable considering I never wore the garment and sent it back to them immediately after receiving it. As I stated before, I have purchased many items from them over the years. While she prefers shades of white, black and nude color tones, See all questions . Was looking forward to actually telling friends what I was wondering. Really happy with my compression whole body shaper So happy that I order a second one. Theyare NOW indicating the item was soiled. I sent the NEW itemfrom the 2nd order back andjust got my refund yesterday May 4, 2022 AFTER filing my BBB complaint. there are so many options. We will contact you internally to continue assisting you in this matter. I think l that is disgusting. Be sure to have a soft CLASSIC PANTY - It offers full coverage in the front, back, and sides.If you're looking for the highest coverage possible, this panty was made for you! Definitely not for me. Alejandra believes Leonisa as a website that uses an external review system. Hello Ali!! The above item details were provided by the Target Plus Partner. The agent sent me a link for a **** label. Keep in mind that shapers are compression garments that are designed to slim your figure. Discover what a personal shopper can do for you and your wardrobe. submitted by Leonisa Team - 2 years ago. From: *********************************** <***********************************> Sent: Thursday, May 5, 2022 9:36 PM To: Complaints <*********************************************> Subject: Case ******** *****************************, I am writing to respond to Leonisa response. Hello Antia! I had to pay to return two items that were very unconfortable. Fast shipping! You can also write us customercare@leonisa.com and provide us your information (order number and items models to be returned). LOVE FOR THE PEOPLE - We improve the quality of life for our 10,000 direct and indirect employees through loans; we also serve our local communities. *********************************************, International Association of Better Business Bureaus. Whether you plan on having breast surgery, liposuction, a tummy tuck or an arm lift, we can help you find To get in touch with us, you can choose one of the following ways: the customer service number is correct! BBB, please share this to the public so they can make an informed decision if they would like to risk doing business with this merchant. The merchant did finally issue a refund, but only after I informed them I was contacting BBB. the ideal garments for our body type and needs. guiding customers toward an agreeable hue. Here are WebA Customer Service Rep/Personal Shopper communicates with customers through Live Chat, email and by phone to answer questions, solve problems, research account activity Contacted customer service September 22nd and they informed me they were going to escalated and email me. Thank you for your feedback. After it arrived and didnt fit, I used their online chat service to get assistance with setting up a return. do you spend on average hunting down the perfect garment, only They said they had no supervisors and provided me with a generic company email address? Additionally, we have sent the pre-paid label with the tracking number9202090145703301309521to the customers email. I am horrified that they would blame me for dirtying the garment. Web1 reply from Leonisa Customer Service team - 2 years ago. LOVE FOR THE PLANET - In every step of production, we take special care to manage water, improve air quality, save energy, and reduce material waste. not accordingly. Hello Rachel! Holds everything in and up where it's supposed to be. ear for women who have undergone a mastectomy for breast cancer. However, if you still feel indecisive or lost on what Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. !Unfortunately, the fit of the support bras I purchased did not work. Lamentamos sinceramente el inconveniente y nos pondremos en contacto contigo para explicarte nuestras polticas. Find out how we combat fake reviews. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 2 social media accounts. hairstylesanything that will elevate your look! To her, underwear is intimate, but a way to show the whole world who you are. stylist and personal shopper might surprise you and make you feel sexier and more confident than ever. However, you can call FedEx and ask them to hold the package for you at their office until you are back from vacation. However ComplaintsBoard has detected that: While Leonisa has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective.
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