50 features and changes you might have missed in macOS Ventura. With E2EE, our data . . ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. Whether you're talking about end-to-end encrypted messaging, email, file storage, or anything else, this ensures that no one in the middle can see your private data. Researcher Paul Moore, who initially raised concerns with Eufy's cloud access, tweeted on November 28 that he had "a lengthy discussion with [Eufy's] legal department" and would not comment further until he could provide an update. Image credit- Tech Times. Some stick them right on the box they sell at Best Buy yes, including Eufy. The problem is that Eufy was aware that this was happening and still led customers to believe the opposite. (The company claims its cameras always used end-to-end encryption when accessed from the Eufy Security mobile app.) This whole saga started when infosec consultant Moore started tweeting accusations that Eufy had violated other security promises, including uploading thumbnail images (including faces) to the cloud without permission and failing to delete stored private data. Some may not be willing to wait or trust anymore. At the time, The Verge posted a lengthy list of questions for Anker to answer. Today, all videos (live and recorded) shared between the users device to the Eufy Security Web portal or the Eufy Security App utilize end-to-end encryption, which is implemented using AES and RSA algorithms, reads the statement from Eric Villines, Ankers global head of communications. The company then became embroiled in a security and privacy scandal, with supposedly end-to-end encrypted footage accessible via unencrypted web streams. End-to-end encryption uses this same process, too. We promise to provide more timely updates in our community (and to the media!) He started his writing career as a newspaper reporter, covering business, crime, and other topics. Our goal is to deliver the most accurate information and the most knowledgeable advice possible in order to help you make smarter buying decisions on tech gear and a wide array of products and services. Theres been zero lawmakers making them come testify about this. This should mean that your files can't be viewed by the . For those who are interested in the full details of what Eufy has to say, The Verge published its complete email communications with Anker spokespeople. We are still in chats with several outside vendors and will provide details soon. a senior editor and founding member of The Verge who covers gadgets, games, and toys. Eufys commitment to privacy is remarkable: it promises your data will be stored locally, that it never leaves the safety of your home, that its footage only gets transmitted with end-to-end military-grade encryption, and that it will only send that footage straight to your phone.. This is a major priority for us as we want to create a more formal process to encourage industry feedback and collaboration. Eufy blamed that one on a bug, and promised to contact the 0.001% of users affected. 2023 Vox Media, LLC. Now that you've caught us in an out-and-out lie about the security of our products, please continue to use them and we promise this time we'll do better. by He spent 15 years editing the likes of CNET, Gizmodo, and Engadget. First, there have been no data leaks, nor did we violate GDPR or other data protection laws. He has written about technology and computing for more than 15 years. It seems the publication has been struggling to get answers, as it only got a response by threatening to post a story about the companys failure to address them. Doesn't matter as I won't stop using Eufy, it's great and works well snd offers complete local storage. The quaint medium of text messaging has advanced greatly in iOS and Android, between Apple's iMessage service and Google's newer " RCS .". When you buy through our links, we may earn a commission. In the fall of 2022, the smart home devices manufacturer was caught uploading user data to cloud servers without consent. Due to this, customers frequently choose Eufy since it makes the promise to . Not creepy The only way to manage local device features such as locking and unlocking a door, turning on floodlights, etc, is through the userseufySecurity app. The security flaw was first discovered in December of last year, when a customer was able to access unencrypted video streams using the popular VLC media player. Will Anker be offering refunds to those customers who bought cameras based onEufys privacy commitment? Finally, we encourage users to contact our dedicated customer support team with questions.". When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions. In my opinion, I believe weve begun to acknowledgethe issuesand promised to do better. I should note, however, that only 0.1 percent of our current daily users use the secure Web portal feature at eufy.com. a senior editor and founding member of The Verge who covers gadgets, games, and toys. No. Additionally, when a user uses theeufySecurity App to access videos from their devices, the connection between theeufySecurity App and the users device is end-to-end encrypted through a secure P2P service. But it has to be particularly painful for customers who bought Eufy's products under the auspices of having their footage stored locally, safely, and differently from those other cloud-based firms only to see Eufy struggle to explain its own cloud reliance to one of the largest tech news outlets. Data encryption is the process of using an algorithm that transforms standard text characters into an unreadable format. Anker says that every Eufy camera is being updated to use WebRTC, which is encrypted by default, and it will no longer be possible to play Eufy video streams through third-party apps. There was a pretty nasty Facetime bug found back in 2019 that let users call somebody through FaceTime and listen in on the phone's microphone whether or not the person answered the call. Eufy Securityhas remained mostly silent since security flaws were uncoveredin its system, which made a lot of users understandably unhappy and many began wondering if they could even trust Eufy security cameras. There are several normal processes that require the use of the cloud such as account setup, push notifications, initial device setup, device OTA, etc. FaceTime makes a fine video call option (if all your friends own Apple products). This image is protected through end-to-end encryption and is deleted shortly after the push notification has been sent. The serial number now becomes critical to keep secret., But we also dont know how else these serial numbers might leak, or if Eufy might even unwittingly provide them to anyone who asks. First, Anker told us it was impossible. Anker Admits Eufy Cameras Did Not Offer End-to-End Encryption as Promised, Pledges to Do Better. What about livestreams from its cameras? As far as what gets uploaded to the cloud, Eufy has made clear disclaimers on the mobile app explaining that some data must be uploaded to cloud servers when users turn on features like video previews for push notifications. If you access the videos from elsewhere, there's end-to-end encryption to ensure no one else can watch them. Anker admitted to cameras not being natively end-to-end encrypted, and that cameras could create unencrypted videos that were accessible through the cloud. You could argue that anyone who wants to be notified of camera incidents on their phone should expect some cloud servers to be involved. More importantly, the end-to-end encryption only worked when accessing the stream through Eufy's mobile app, and not via other methods such as browsers or VLC. While theres obviously been a breach of trust between Eufy and its users, it seems the company is attempting to right the wrong and get its products up to the standards expected by the smart home community. Thread starter MacRumors; Start date Jan 31, 2023; Sort by reaction score; Forums. Then came the first of Eufy's woeful revelations. I try to take the bad with the good, and to recognize how hard it is to build a completely impermeable system and then throw it into a hurricane and hope for the best. However, we understand that the recent events may have caused concern for some users. What end-to-end encryption means. We've reached out to Eufy and wasabi and will update this post with any further information. DoesEufyshare other information with law enforcement beyond recordings, such as access to a users account and / or their livestreams? We handle all our customer service in-house, and those teams are well trained to approach every issue on a case-by-case basis. Most of our users use the eufy Security app to view live streams. Eufy officially acknowledges that the security camera did not provide end-to-end encryption locally and provided unencrypted video streams through the Eufy portal, although officials say the issue has now been fixed. They also support HDR, making most images crisp and easy to decipher. When a user accesses a live stream from one of their cameras, this video footage isnt being recorded. Anker is Eufy's parent company. For those willing to trust any company with video feeds and other home data, Eufy marketed itself as offering "No Clouds or Costs," with encrypted feeds streamed only to local storage. The sender is one "end" of the conversation and the recipient is the other "end . However, security is an ever-evolving field, and we want to ensure that we do everything in our power to protect our consumers privacy. This has been addressed, and today all the live streams from the users devices to the Web portal now use end-to-end encryption. After receiving requests from some users, the product team decided to add a live view function to the Web portal so users could extend their security monitoring to their desktops. Anker promised its Eufy home security cameras would offer incredible privacy including end-to-end encryption, but security researchers have discovered those promises have huge holes. Apple Vision Pro First Look #shorts #wwdc2023 #applevisionpro, Privacy / DMCA contact / Affiliate and FTC Disclosure. Arlo Pro 4 vs. Arlo Pro 5S: which security camera comes out on top? It's complicated. The company is also committing to ensuring that all video stream requests from Eufy's web portal will be end-to-end encrypted and is updating all Eufy cameras to use WebRTC, which the HomeBase 3 . There is some good news: theres no proof yet that this has been exploited in the wild, and the way we initially obtained the address required logging in with a username and password before Eufys website will cough up the encryption-free stream. TheeufyWeb portalwas created for users to manage their account details and add optional services such as service plans and cloud storage. Moore went quiet after tweeting about "a lengthy discussion" with Eufy's legal team. Furthermore, all devices will now use WebRTC to bring end-to-end encrypted communication when using the Web portal to access live streams in a browser. When you make a purchase using links on our site, we may earn an affiliate commission. GabooN macrumors regular. Outside of the "recent issue with the web portal," all other video uses end-to-end encryption. Be sure to check out, view live and recorded camera feeds from complete strangers, 15-inch M2 MacBook Air reviews: Big screen, bigger value, My favorite watchOS 10 feature is something no one will care about, Apple still aiming to release a more affordable version of Vision Pro by the end of 2025, iOS 17: Apple Notes adds a hard-to-find way to link other notes, wiki style. Apple's updated pro-oriented desktop with M2 Max or M2 Ultra chip, tons of ports, and more. Let this had been Apple or some other major firm and at least 3/4 wouldve happened by now, considering how long ago this story actually started to break. Additionally, everyeufySecurity camera records, stores, andencryptsvideos locally either directly on the camera or on a HomeBase device. Or maybe youre wondering if you need it at all, as your Arlo devices will function perfectly fine without becoming a member. ". End-to-end encryption (E2EE) is a method of secure communication that prevents third-parties from accessing data while it's transferred from one end system or device to another. In other words: If a chat app offers end-to-end encryption . It could be worse. With some specific Eufy cams, you could perhaps try switching them to use Apples HomeKit Secure Video instead. by Today, less than 0.1 percent of our active users utilize the live streaming feature on the Web portal; however, it is very clear to all of us that encryption protocols should have been designed into this solution from the very beginning. This makes Eufy's privacy promises of footage that "never leaves the safety of your home," is end-to-end encrypted, and only sent "straight to your phone" highly misleading, if not outright . As products age, its standard practice for companies to stop supporting them. On . ZDNET's editorial team writes on behalf of you, our reader. In late 2022, it was discovered that Eufy cameras had a bit of a . Simply not acceptable! While "only 0.1 percent" of current daily users access the portal, it "had some issues," which have been resolved. Both also added end-to-end encryption between our camera and Apple devices, among other special features. A selection of quick iOS tips that will make you a lot more time-efficient in the long run. / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. Do any other parts ofEufys service rely on unencrypted streams, such asEufys desktop web portal? When E2EE is used, a message only appears in decrypted form for the person sending the message and the person receiving the message. When doesEufyintend to launch the bounty program? No recognition data was included with images sent to the cloud. This allows anyone to turn on E2E on the account level within a business. When? This helps support our work, but does not affect what we cover or how, and it does not affect the price you pay. Now that Anker has been caught in some big lies, its going to be hard to trust whatever the company says next but for some, it may be important to know which cameras do and do not behave this way, whether anything will be changed, and when. Data synced between devices with the new Google Authenticator app update could be viewed by third parties. Sign in to your Webex site. It also contradicts an Anker/Eufy senior PR manager who told The Verge that "it is not possible" to watch footage using a third-party tool like VLC. So you can imagine our surprise to learn you can stream video from a Eufy camera, from the other side of the country, with no encryption at all. Back in November, Anker's Eufy brand made headlines after security consultant Paul Moore discovered that Eufy security cameras were sending data to the cloud, even when cloud storage upload settings were disabled. The Pro 5S clocks in at $250, while the older Pro 4 is a bit cheaper at $200. The eufy Security app supports both live and recorded video streaming and has always used P2P encryption. Do you need one? Live video is not recorded. Were not sure if thats a change since yesterday or something I got wrong in our initial report. MacRumors attracts a broad audience of both consumers and professionals interested in the latest technologies and products. We are also audited by external third-party regulators every year. Add 9to5Mac to . From the Meeting type drop-down list, select E2E Encryption + Identity. Outside of the "recent issue with the web portal," all other video uses end-to-end encryption. It will ask a well-known security expert to write an independent report. Anker reportedly admitted to the former, but called it a misunderstanding. In a series of emails to The Verge, Anker has finally admitted its Eufy security cameras are not natively end-to-end encrypted they can and did produce unencrypted video streams for Eufys web portal, like the ones we accessed from across the United States using an ordinary media player. Wasabi also noted that the way the remote URLs are configured, there are only 65,535 combinations to try, "which a computer can run through pretty quick."). For one, video streams on Eufys web portal are now said to be end-to-end encrypted, as they have supposedly always been on the Eufy app, which the company says is how 99.9% of its users access their cameras anyway. He spent 15 years editing the likes of CNET, Gizmodo, and Engadget. To that end, we are actively working on several different strategies: In addition to what we already have in place, we will be bringing on several new security consulting, certification, and penetration testing companies shortly to conduct a comprehensive security risk assessment of our products and eliminate potential risks. We also boast an active community focused on purchasing decisions and technical aspects of the iPhone, iPod, iPad, and Mac platforms. By Sean Hollister, a senior editor and founding member of The Verge who covers gadgets, games, and toys. One of the ways it's doing so is by working with an independent company to perform security and penetration testing in an effort to audit Eufy's system and practices. Inadvertent or not, it did lie. We couldnt get more details from Moore, either; he told The Verge he cant comment further now that hes started legal proceedings against Anker. Digital Trends Media Group may earn a commission when you buy through links on our sites. From Eufy: Previously, after logging into our secure Web portal at eufy.com, a registered user could enter debug mode, use the Web browsers DevTool to locate the live stream, and then play or share that link with someone else to play outside of our secure system. He spent 15 years editing the likes of CNET, Gizmodo, and Engadget. A security researcher confirmed this, and additionally proved that video data was being uploaded to the cloud even when the user denied permission for this. There were also reports as far back as 2021 of folks viewing camera feeds of strangers, although Eufy chalked that up to a bug that impacted only a small number of products. There is a lot of speculation and misinformation on this, so let me explain how this seemingly incongruent process came about. 2 Ring has released fixes for some of these security flaws, including two-factor authentication and end-to-end encryption. Beyond the thumbnails and the unencrypted streams, are there any other private data or identifying elements thatEufys cameras allow access to via the cloud? Additionally, Anker acknowledged that the Eufy cameras did not come with native end-to-end encryption. Today, like all other devices in theeufySecurity lineup, our Video Doorbell Dual relies on local-only storage of user images and video data. Here are 3 iOS 17 features already available on Android, I bought a $600 'smart' ice maker and it's as luxurious as I'd hoped, Do Not Sell or Share My Personal Information. But also, he points out that companies dont tend to keep their serial numbers secret. And an apology that is better backed up by a real plan. However, they thought you were asking if peopleotherthan the registered user could discover links on their own and then view them through a third-party media player like VLC. We will be launching a microsite soon with infographics to better explain all our key processes - and which are done locally, and which require the use of the cloud. But we also think Anker Eufy customers, security researchers and journalists deserve to read and weigh those words, particularly after so little initial communication from the company. FTC: We use income earning auto affiliate links. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. Google Authenticator doesn't feature end-to-end encryption. Best of all, end-to-end encryption means only you can view live and recorded video, which is great for anyone worried about privacy. After all, it's taken the security-focused company far too long to properly communicate the problems that have been discovered, and we need to see the promised actions come to fruition before we can consider reevaluating our stance on Eufy products. For as long as it's been selling security cameras and the HomeBase, Eufy had also been claiming that all your data is kept completely local. That phrase also appears in a GitHub repo from 2019, too. But point-to-point encryption requires processes to be set up on both ends, and the P2P processes and requirements are very different for the eufy device to the eufy Mobile app than the eufy device to the eufy Web portal (browser). A selection of macOS tips to make your Mac life a more effortless experience. Wasabi, the security engineer who showed us how to get a Eufy cameras network address, says hes ripping all of his out. But now, that's changed. In the case of our Video Doorbell Dual, a copy of that set-up image was stored using end-to-end encryption on our secure cloud. This was protected through a user login to the Web portal. Following this debacle, The Verge began trying to get answers about Eufy camera security from Anker, and Anker was providing deliberately unclear and often misleading answers about how Eufy cameras worked. Youre reading 9to5Mac experts who break news about Apple and its surrounding ecosystem, day after day. The company has apologized for the lack of communication and promised to do better, confirming its bringing in outside security and penetration testing companies to audit Eufys practices, is in talks with a leading and well-known security expert to produce an independent report, is promising to create an official bug bounty program, and will launch a microsite in February to explain how its security works in more detail. From video quality and built-in extras to power usage and more, heres everything you need to know about the Arlo Pro 4 and Arlo Pro 5S security cameras before making a purchase. This whole furore about Eufy is about their advertising claims (everything is local) vs their actual execution (some data was stored unencrypted in the cloud). The address also includes a Unix timestamp you can easily create, plus a token that Eufys servers dont actually seem to be validating (we changed our token to arbitrarypotato and it still worked), and a four-digit random hex whose 65,536 combinations could easily be brute forced. Eufy also denies that it ever sent facial recognition data to the cloud, but it does mention an update was done for the Video Doorbell Dual, which was the only one that used AWS cloud servers to send an initial facial recognition image to other cameras, but now uses LAN/P2P process to do so. Next-generation version of iOS with overhauled communication apps, autocorrect improvements, a StandBy nightstand/desk mode, and more. That the Eufy cameras were uploading content to the cloud was problematic because Anker has long touted the security of its Eufy devices, claiming that they feature local-only storage and end-to-end encryption for those who want a more private camera solution. You set up a session for . Furthermore, we are also upgrading the Web portal live encryption process to WebRTC. This week, we repeatedly watched live footage from two of our own Eufy cameras using that very same VLC media player, from across the United States proving that Anker has a way to bypass encryption and access these supposedly secure cameras through the cloud. I Tested Apple Vision Pro: Your Questions Answered! That said, the Web portal previously was not designed to support P2P encryption for viewing live streams. What is Lemon8 and why is everyone talking about it on TikTok? He spent 15 years editing the likes of CNET, Gizmodo, and Engadget. With this local 4K security camera system, you're in control of your own data with advanced encryption. No. The serial number now becomes critical to keep secret, and I dont think theyd treat it that way., Thompson also wonders whether there are other potential attack vectors now that we know Eufys cameras arent wholly encrypted: If the architecture is such that they can order the camera to start streaming at any time, anyone with admin access has the ability to access the IT infrastructure and watch your camera, he warns. But it also gets worse: Eufys best practices appear to be so shoddy that bad actors might be able to figure out the address of a cameras feed because that address largely consists of your cameras serial number encoded in Base64, something you can easily reverse with a simple online calculator. Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. It repeatedly deflected while utterly ignoring our emails. So we have made [authentication] changes. WillEufycompletely disable the transmission of unencrypted streams? Get weekly top MacRumors stories in your inbox. Its products were said to use end-to-end encryption for recorded video footage but it turns out that wasnt always the case. uploading thumbnails with facial data to cloud servers, stream the feed from a Eufy camera in VLC Media Player, access Eufy camera streams, encryption-free. In its emails to The Verge, Anker apologized to customers for the lack of response and is voicing a commitment to doing a better job in the future. Apple on May 18 released iOS 16.5, delivering several sports-related enhancements for Apple News, a new Pride Celebration wallpaper, and several important bug and security fixes. Anker, the parent company of Eufy, has officially admitted that its line of security cameras was not as secure as previously thought. They offer the standard features--HD video, live streaming, two-way audio, night vision. The company claimed to have fixed the problem, but stressed that it never thought this was a big problem, saying that the potential security flaws discussed online are speculative.. Youll also benefit from color night vision and a 160-degree viewing angle. Thats a far cry from Ankers claim that footage is sent straight to your phoneand only you have the key.. In addition, Eufy promises to publish an independent audit by a leading and well-known security expert, which is supposed to show that it has fixed all remaining issues. In late 2022, it was discovered that Eufy cameras had a bit of a privacy issue. Turn on end-to-end encryption. I should also note if a user selects to useeufySecuritys optional cloud storage add-on, this operation is end-to-end encrypted. to keep consumers better informed on any updates to these strategies. More. Homebase3 and eufyCam3/3C devices released in October 2022 use WebRTC for end-to-end encrypted communication when using the Web portal to access live streams in a browser. Obviously, we will do whatever is in our power to make things right and keep our customers happy. At that time, and with all this details laid out more transparently, we can provide a more thoughtfulapology. End-to-end encryption (E2EE) is a system of communication where only the users communicating can read the messages.In principle, it prevents potential eavesdroppers - including telecom providers, Internet providers, malicious actors, and even the provider of the communication service - from being able to access the cryptographic keys needed to decrypt the conversation. Following the update, the Gmail app takes up the entirety of the macOS Monterey is compatible with many of the Macs that were able to run macOS Big Sur, but it drops support for some older MacBook Air and iMac models from 2013 and 2014. The update brings an optimized form factor that no longer features distracting black bars at the top and bottom of the display in portrait mode or at the sides in landscape mode. TP-Link Kasa Smart Pan & Tilt KC410S 24/7 . That's the foundation of our commitment to protect you, your family, and your privacy. After a month of stonewalling, the company has finally provided more satisfactory answers, though wed still be cautious about taking its word for it. In addition, maintenance of our cloud server complies with the requirements of ISO27701 and ISO27001 standards. But text chats between those two platforms . We had to wait until our cameras owner pressed a button before the VLC stream came to life. Manuel's first steps into the Android world were plagued by issues. See our ethics statement. . 5,6 But these fixes sometimes require you, the . The encryption scheme on the URLs also seemed to lack sophistication; as the same researcher told Ars, it took only 65,535 combinations to brute-force, "which a computer can run through pretty quick." Copyright 2000-2023 MacRumors.com, LLC. However, that would have been the users choice to share that link, and they would have needed to first log into theeufyWeb portal to get this link. If you buy something from a Verge link, Vox Media may earn a commission. Images from his doorbell camera, seemingly tagged with facial recognition data, were accessible from public URLs.
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