They tease with deals and then make you test out their terrible website without being able to checkout Expect double charges and endless spam. 2023 Trustpilot, Inc. All rights reserved. Theyd be happy to help you out. I got the new lights in the full retail package by the end of that week. Customer service is absolutely shockingly bad, ie, completely non-existent! Well I reached out again and they assured me the package was on its way, but I was sure it had been delivered elsewhere. Very comfortable to wear on waist with contoured sides. Light up your life even in the darkest of times with an Olight flashlight. To contact Olight customer service, use one of the following options: Customer service hours are Monday to Friday, 8 am to 5 pm EDT. Been looking for a owb that could handle pistol with o light! Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive. Ordered another. We are Outdoors-men, Sportsmen, Veterans, and DIY go-getters we are you I do like their flashlights products and have a few WPM Lights but I bought them from other vendor sites. There was an error retrieving your Wish Lists. Hi all i just wanted to give a quick post about my experience with olight warranty/repair customer service. If you have been with us for some time you may r. You got a problem? The coolest thing about this lamp is its incredible versatility. I also had very satisfactory service with a troublesome S30 that I bought from one of our BLF advertisers. Join the 24 people who've already contributed. Brief content visible, double tap to read full content. If you can't get ahold of olight through email, try live chat. Returned items must be in the same condition and the original packaging. In these cases, orders can be returned for any reason within 30 days from the date the order was received. It's tough and works as it should. I dont mind paying for quality. Items returned after the 30-day trial are subject to the following re-stocking fees: To receive a RMA# for a return, please call 1-800-842-8848 to speak to our Customer Service department. It is waterproof and will survive drops from up to 1.5 metres. During the last big sale, I was waiting on one of my orders and when looking at the tracking I noticed that it stated it was delivered in a different state. This holster is well constructed and fits small automatic pistols well. Olightstore offers the following services: Online Store Police Equipment Outdoor Living LED Lighting Military Gear Business Details This is a multi-location business. Price: They sent me an RMA number the next day and I sent the lights to a service center in the good old USA. If you are looking for the closest Olight store near you, go to the Store Locator section of the site and search. Definitely will be buying more from olight.. Lost it. He loves them. Suppose you need an Olight repair or an item has defects. It would run down fully charged nitecore, samsung, and panasonic batteries in two or . For the full collection, visit their website, Olightstore.com. How many stars would you give Olight? My first M2R had a dodgy switch and they just sent me a whole replacement light within a day. Companies can ask for reviews via automatic invitations. Ive had other lights break and got no response. We'll see if my order shows up. Highlights Range of high-quality flashlights and illumination devices Suitable for tactical uses Variety of sizes to serve different functions Customers report excellent customer service I had an Olighght S2R BATON II and it was awesome. I have tried to contact Olight and can get no response. The Array 2S Headlamp is regularly priced at $79.95 and is currently on sale for $67.96. Reviewed in the United States on February 10, 2023. Great selection of high quality LED flashlights, 5 years warranty, next day delivery. Just wanted to comment on Olight's customer service I bought a couple of S15R's and S30's from Gearbest when they were having the big clearance sale last year. The company caters to the outdoorsmen, sportsmen, veterans, DIY go-getters, and the regular, everyday man. Disability Customer Support Clinic Best Sellers Customer Service Amazon Basics New Releases Prime Music Today's Deals Books Registry Fashion Amazon Home Pharmacy Gift Cards One Medical Toys & Games Sell Coupons Luxury Stores Automotive Find a Gift Beauty & Personal Care Computers Home Improvement Health & Household Products Pet Supplies Video . I've e-mailed the given address and have not heard back from the company. *Accessories such as pocket clips, holsters, filters, and lanyards are not covered under our warranty. Merchandise must be returned undamaged or a 25% re-stocking free will apply. thanks for sharing, not the first positive I hear. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. This is by far the best light for the money. A small problem was quickly resolved. This headlamp has a soft, adjustable head strap so it can comfortably fit anyone in the family. Same here. All of the lights worked fine until about three months ago, when I noticed one of the S30's had developed a big parasitic drain issue. Does not work. Good to know! Hard to navigate and points, awards, coupons hard to figure out.Stuff missing from orders, can not get any answers from anybody, there is no customer service.Not cheap, intresting, well made, but order from somewhere else. Call our Customer Service Desk at 1-800-842-8848 with any questions you have or even to order bulbs and lamps. Well, I reached out to Olight and they were so nice and respectful. Need to find a different. With so many fantastic ratings and comments about the brand from happy customers, it was no coincidence that we found even more good news about Olight on Trustpilot. It can endure drops from as high as 1 meter. So, what is the verdict of this Olight flashlight review? It's really annoying to navigate, and just doesn't work properly. Apparently, I was looking at the tracking wrong, HAHAHA I felt silly about it all, but I just want to say thank you Olight and you have an amazing team! This Olight flashlight review will take a look at their bestselling products. Total time from when I put the broken lights in the mail to when I had the new replacements was around two weeks. Olight has very good customer service. The technology has been around now for more than a decade and this thing is no brighter than LED torches you can find on ebay for $12. I would definitely recommend it to friends and family.. The S1R Baton II EDC Light is available in black and comes with a battery, battery storage box, magnetic USB charging cable, storage pouch, loop ring, and manual. In the USA the warrior mini 1 and the m2r warrior have been recalled. This handheld flashlight can run for 20 days and gives you 1200 lumen strength, reaching 166 metres. For example, Olight donated over $1,375,400 to 11 countries across the world in 2020 to provide support during the darkest days of Covid-19. Shop tactical footwear and accessories with these top brands: Just a heads up that Olight is present in Australia and going on my personal experience they are on the ball with processing orders and have excellent customer service. Olight designed this light for easy charging. Very poor experience.Do NOT buy from Olight - you will be disappointed like me. First, lets skip to the good. But, the fact that there are thousands of satisfied customers raving about Olight products is reassuring. Even if you happen to receive a faulty flashlight, Olight customer service will go above and beyond to help remedy the situation. I've tried just about every midrange ($50 to $300) Flashlight company for every day carry lights and NO ONE comes close to the value, durability and performance of Olight! It has a run time of 93 minutes, weighs 126 grams, and comes with a 1000mAh lithium battery. This flashlight is waterproof and will even survive a two-meter drop. Unable to add item to List. The best part about having reviews that are not on the website, you get to know that its a pretty decent one, Powered by Discourse, best viewed with JavaScript enabled. Its bottom is magnetic, so you can hang it from any iron surface too. It is heavy duty construction. Good to hear! It's a true gem! Very happy! Blamed me somehow. Surefire M340C - Has anyone heard of any fakes? All returns will be assigned a Return Merchandise Authorization (RMA) number. But mine died. The brand designs highly innovative illuminating technology that can be used for a variety of purposes. Customer Support:
Just like the brand says, no one should be left in the dark, period. We also ensure all reviews are published without moderation. At only 2.4 long it is very lightweight and portable, and has a textured exterior for easy grip. After charging the light it would not turn on, after minutes of trying it turned on, but the brightness could not be adjusted. After its success in the outdoor and flashlight enthusiast markets in Europe, Olight turned its attention to the tactical market and began designing products tailored to meet law enforcement and government agencies needs. Literally ordered and returned November 2020.. last year! None of the knives are UK legal. Finally they said to send it back, which I thought was for a replacement. Reply Happy with my purchase. Help Support Candle Power Flashlight Forum. The brands motivation is to continue developing innovative and cutting-edge products while maintaining Olight as a forerunner in the illumination tool market. I have an S30R II that flickers sporadically since new, If they have a good review, i might as well just take a look. Worked great. Olights Array 2S Headlamp comes with a 2600mAh battery which can last for 25 hours of continuous use before being recharged. Your recently viewed items and featured recommendations. It also has a bezel and a reversible clip so that you can easily switch up the flashlights position depending on your needs. Overpriced. They had a bit of a rough patch briefly around Christmas 2018 if I recall correctly, but other than that they have always been very good. COMPATIBILITY - Fit Taurus G2C / G3C / Millennium G2 PT111 / PT140 with Olight PL-Mini 2 Valkyrie - Optics cut to fit variety of red dot sights - Not fit any other laser/light, COMPENSATOR & OPEN MUZZLE CUT - Taurus G2C PL-Mini 2 holster can accommodate with various compensators - Over-Cut open muzzle accommodate with threaded barrel, POSI-CLICK AUDIBLE LOCK SYSTEM - You will hear a clear "CLICK" sound when firearm was firmly seated in, 0.08 INCH US KYDEX MADE - Holster for G3C PL-Mini 2 Valkyrie is made of .08 Inch US Kydex material, which possess rugged, durable, waterproof, washable and lightweight characters, HAND POLISHED EDGE & SMOOTH INNER STRACTURE - All WARRIORLAND Kydex holsters edge are polished by hand - Smooth inside structure ensure no scratch nor wear, ADJUSTABLE BELT CLIP GRIP HOOK - The belt clip grip hook is compatible with both 1.5 and 1.75 inch belt - The carry position(ride height) is adjustable for your convenience.
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